Switching to citaky

Bring your customers from your previous app

Export your list as a CSV file, upload it to citaky and review it before importing. No retyping anyone.

In three steps

  1. 1

    Export your list

    From your previous app, Excel or Google Contacts, as a CSV file.

  2. 2

    Upload it to citaky

    In Settings → Customers → Import customers. We recognise the usual columns automatically.

  3. 3

    Review and confirm

    See duplicates and data that doesn't fit before anything is imported.

  • The file is read on your device
  • Nothing is sent to your customers
  • You can undo it for 7 days

How to export your customers

Pick the app you used. If it isn't here, see “Excel or another app”.

  1. 1On a computer, go to Clients and open the Clients list.
  2. 2Click Options (top right) and export the list as CSV.
  3. 3On your phone: in Clients, tap ⋯ (top right) and choose CSV.

You need the permission to download clients. If you choose Excel, open it and save it as CSV.

According to Fresha's help centre, October 2026.

Ready to start?

Create your free account and bring your customers over today.

Start for free